Premier Inn Haydock Park/M6 J23

Nice and helpful staff Clean room

This is was a great place to stop off, rooms were clean and beds comfy. The only downside was finding out after I booked that the bar and restaurant were closed for refurbishment. Plenty of parking and even though you are near a busy road the noise is minimal.

We had no complaints with the hotel, comfty beds, spotlessly clean, and friendly staff. However we did upgrade to the meal deal in the resturant and I have to say both the evening meal and brakfast were one of the worst cooked meals I have ever had! Evey bit of food was air-fryed to withiin an inch of it's life and completely overcooked during the evening meal service. 3 out of 4 meals were left! Breakfast was served on a hot plate, but the food was cold and again completely overcooked sorry to say :-(

All of the staff at the hotel we so polite and friendly, they are going through a tough time with the restaurant closing in a couple of weeks but handled everything brilliantly. I was asked at every meal If I had any allergies and they were always friendly and had a smile on their faces . A big thanks to all of the staff that I met : Donna, Jazz, Shannon, Mel and Abbie and anyone else i met whilst there. Thanks for making my stay enjoyable.

Great hotel, good transport links, stayed for 2 nights. Spotlessly clean and all staff were fantastic. From reception, housekeeping, restaurant and management, everyone we encountered was so welcoming and friendly. They couldn't do enough for us, we will definitely stay again.

Underwhelming welcome on check-in. The room was very clean but very hot. The temperature was 25 degrees C on arrival. Window open and fan didn't help as temp in room rose to 27 overnight, making for an uncomfortable nights sleep. Paid for a meal deal, which was a big mistake as on arrival at the run down, bleak restaurant, we were told that almost half the menu was unavailable. The restaurant was practically empty with only about four other tables in use, yet our food took a full hour to arrive. When the food did arrive, it was pretty awful. Two sirlion steaks were supposed to be cooked medium, but were a dried out well-done. Potatos dippers were actually just chips with some sorry looking topping and no actual dip. During our meal some of the local balaclava wearing youth cycled into the car park, dismounted and proceeded to stare through the windows of the restaurant at the guests and the Premier Inn itself. I was already worried about leaving our vehicle in the car park due to the area looking really sketchy. Balaclava wearing neds prowling the car park didn't help. The cooked breakfast had a nasty taste about it and the Continental was a pile of burnt croissants and pain au chocolat (see photo) Would recommend avoiding this place and booking elsewhere.